Ans: There are a number of reasons why messages may not arrive in your inbox.
Messages can skip your inbox and end up in your All Mail, Spam, or Trash labels, as the result of automatic spam filtering or filters that you've set up on your messages. Please check the following settings:
Finally, if you're sending mail to a mailing list that you subscribe to, those messages will only appear in 'Sent Mail.' This behavior also occurs when sending to an email address that automatically forwards mail back to your Gmail address. To test forwarding addresses or mailing lists, use a different email address to send your message.
Still don't know what happened to your mail?
Please check your Spam and Trash labels, and try performing a search of all mail in Gmail for the message in question. You can search for conversations by entering the sender's name, the subject of the email, or a phrase from the content of the email, if you know it. Click Show search options, located next to the search box on any Gmail page, and make sure that Mail & Spam & Trash is selected in the Search field. Please note that Gmail search results don't include matches to partial strings or matches that are 'similar' to your query, including plurals and misspellings. If you search for vacation, Gmail returns emails containing instances of vacation, but does not return emails including vacations or vaccations.
Ans: The best way to make sure that someone gets in your inbox is to add them to your contact list. Find a message from the sender’s email address and open it. In the message header, you’ll see a link to Add to contacts beside the sender’s name. All you have to do is click that link and the email address will be in your contact list.
Ans: There can be a few reasons that you might not receive an email that was sent to you.
If you still don't receive the email, there are a number of other things that might have happened:
Occasionally, interruptions or disruptions in email transmissions over the Internet will render an email undeliverable. While this is very rare, it does happen. Unfortunately, aside from waiting, there's no way to know whether an email has been delayed or whether it has been rendered undeliverable. If a sender can re-send it, have them do that.
No matter what the cause, the best solution is to ask the sender to re-send the email. Also, check your mail again to see if you've received their email. It is also helpful to add the sender's email address to your contacts list, so they are recognized as legitimate senders and not spam.
Ans: There are several common reasons why you might not be getting emails.
Check your Mail Controls (or Mail Preferences) to make sure you are not blocking the person (or blocking everyone). The person trying to send you an email should be receiving an error message saying that you are not accepting mail from that address. Be sure to set your mail controls to receive mail from all users, not just AOL users. If you don’t have your mail program set properly, some or all people will not be able to contact you, and mail sent from our forum administrator will not reach you. This means that you may not receive messages from people who may have information to share with you. You may not receive replies to queries you submit, and you will not receive the automated messages informing you of your password, etc.
Your mailbox may be full. If your mailbox is full, the email may eventually go through but will not be able to go through at the time the email is sent. There may be a typo in your email address. Double check that your email address is typed correctly, and, if not, contact the sender to get your email address fixed.
Ans: I’m not receiving email on my BlackBerry smartphone.
If someone tells you they sent you an email that you haven’t received, try sending an email to your own email address. If you receive your own email the issue may be with the other person’s email account. If you don’t receive it, try the following to troubleshoot the problem.
If you’re not receiving email from your Hotmail, MSN, Sympatico or Bell Internet accounts, but are receiving email from other accounts, it’s likely that you need to re-validate your Hotmail, MSN, Sympatico or Bell Internet accounts. For security reasons, these accounts need to be re-validated every 90 days.
Ans: The most common reason why users have a problem with sending/receiving mails using Outlook Express is because the Outlook Express client has not been configured correctly. This could happen due to your connection to the internet failing at the time of configuration of your client.